Founder-led consulting for agent-ready operations

Make messy operations agent-ready.

Resynapse helps companies deploy practical AI agents by fixing the workflows, fragmented knowledge, and system handoffs those agents depend on. Led by Jovi De Croock, the work is built for teams dealing with legacy systems, undocumented process, and a business that still has to keep running while modernization happens.

See how it works
Legacy systemsFragmented knowledgeWorkflow bottlenecks

One workflow. One pilot. Clear operational value.

ReSynapse - React and Preact Performance Engineering Consulting
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Why Resynapse
ReSynapse - React and Preact Performance Engineering Consulting

You work directly with Jovi De Croock

Resynapse is Jovi De Croock’s consulting practice. Jovi is known for deep technical work across frontend architecture, developer tooling, and product implementation, including as a Preact core maintainer. Companies bring me in when they need someone who can bridge architecture, tooling, workflow design, and practical delivery without hiding behind a large consulting team.

The work usually starts where agent projects get stuck: fragmented knowledge, brittle systems, undocumented process, and operational handoffs nobody has written down. The job is to make that environment usable enough for one real workflow to work.

Not a chatbot shop. Not a strategy deck. Not a giant systems integrator.

Founder-led from discovery through rollout
Works with existing tools, legacy software, and operational constraints
Bridges engineering, product, and operations without turning the work into theater
Built for one real workflow at a time
The real blocker

Most companies do not have an AI problem. They have a workflow problem.

Leadership wants practical gains. Teams are working inside legacy systems, fragmented knowledge, and brittle handoffs. If that operating layer stays messy, agents stay stuck at demo stage.

What leaders want

A practical path from interest to measurable operational improvement.

  • Turn AI interest into real workflow change
  • Reduce manual friction without disrupting the business
  • Capture operational knowledge that currently lives in people and chat threads
  • Start with one practical win instead of another broad pilot

What teams are dealing with

This is the operational reality most agent projects inherit.

  • Legacy systems that do not connect cleanly
  • Fragmented data across docs, tickets, chat, and internal tools
  • Undocumented workflows, exception paths, and approval steps
  • Tribal knowledge trapped with a few experienced operators
  • No room to break the business while modernization happens

Resynapse helps teams clean up that layer first so one real workflow can become agent-ready and usable in production.

Why projects fail

Most agent projects fail for boring reasons

Usually not because the model is weak. Because the operating environment was never made ready for production use.

The workflow is not explicit

  • The happy path is known, but the real exception paths are not mapped
  • Approvals, escalation rules, and ownership live in people instead of the process
  • Teams cannot agree on where the agent should help and where humans should step in

The knowledge is scattered

  • Critical answers are spread across docs, tickets, Slack, and internal tools
  • A few experienced operators carry the context everyone else depends on
  • There is no usable operational memory for an agent to rely on

The environment cannot support action

  • Systems do not expose the right integration points or safe next steps
  • Human handoffs and fallback paths are ignored in the pilot design
  • No one owns rollout, adoption, or the metric that should improve
Ways to start

Three offers built for practical first steps

You do not need a broad initiative to begin. You need a sensible first engagement, a real workflow, and a clear reason to buy.

01

Agent Readiness Audit

Find the blockers before you fund another pilot. We assess one or two candidate workflows, map the operational reality, and recommend the best place to start.

  • Workflow mapping and dependency review
  • Knowledge, systems, and risk assessment
  • Prioritized pilot recommendation
Timeline: 1–2 weeksBest when AI matters but the first move is still unclear.
02

Workflow Pilot Sprint

Pick one high-friction workflow. We redesign it around real use, structure the knowledge it depends on, and ship a measured pilot your team can actually try in practice.

  • Workflow redesign and guardrails
  • Knowledge and integration planning
  • Pilot delivery with success criteria
Timeline: 4–6 weeksBest when there is one workflow owner and one pain point worth fixing.
03

Embedded Agent Advisory

Stay close to the work while your team builds. Founder-led advisory for companies rolling out agents across workflows or inside product experiences.

  • Architecture and implementation reviews
  • Workflow prioritization and rollout guidance
  • Ongoing decision support for internal teams
Timeline: MonthlyBest when you have internal capacity and want senior judgment on the hard implementation choices.
How engagement works

Low-theater, high-implementation

The fastest way to waste time is to launch a shiny pilot into an environment that was never ready for it. The process below keeps the work grounded.

01

Pick one workflow worth fixing

We start with a process that is painful enough to matter, bounded enough to improve, and owned by people who can support a real pilot.

02

Map how the work actually happens

Not the ideal version. The real one: systems, handoffs, workarounds, missing inputs, exceptions, and the tribal knowledge sitting behind each step.

03

Make it agent-ready

We clean up the inputs, define the boundaries, structure the knowledge, and identify the integrations and human handoffs the workflow needs.

04

Pilot with a real team

The goal is practical use, not a polished demo. We test the workflow with the people who own it and measure whether it reduces friction in practice.

05

Expand only after proof

Once one workflow works, you can scale from evidence instead of enthusiasm. The next move becomes much clearer after a live pilot succeeds.

Representative work

The kind of work this usually is

Much of the work is confidential, so proof is shown as anonymized engagement summaries. The pattern is consistent: take one messy, high-friction workflow and make it usable enough to ship.

B2B software company

Internal knowledge workflow

Before

Critical answers were spread across docs, Slack threads, issue history, and a few senior engineers who were constantly interrupted.

What changed

Mapped the request flow, identified the real escalation paths, and designed an agent-assisted workflow around the team’s existing tools and review points.

Outcome themes
  • Faster internal answer time
  • Lower dependency on a handful of experts
  • Clearer escalation rules for exceptions
Operations-heavy software business

Operational triage workflow

Before

Work was being routed through inboxes, spreadsheets, and internal tools, which made prioritization slow and handoffs inconsistent.

What changed

Redesigned the intake flow, clarified the exception logic, and introduced agent support where it reduced manual triage instead of adding more noise.

Outcome themes
  • Cleaner routing decisions
  • Lower manual triage overhead
  • Improved throughput across the team
Product-led SaaS team

Product-integrated assistant

Before

The product team wanted an in-app agent, but the risk was shipping a gimmick without a clear job to be done or safe workflow boundaries.

What changed

Defined the right product workflow, set UX and operational boundaries, and shaped a pilot the team could ship, measure, and improve.

Outcome themes
  • A pilot tied to real product behavior
  • Clearer scope for engineering implementation
  • Better confidence in what to measure next

Typical engagement ingredients

Workflow mappingKnowledge captureLegacy integrationRollout guidance
FAQ

Questions buyers usually ask before getting started

Clear answers, so you can tell quickly whether there is a fit.

Do you only build agents?

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No. The useful work often starts before the agent itself: mapping the workflow, capturing hidden knowledge, clarifying system boundaries, and designing the handoffs that make automation safe and practical.

Can you help if our systems are messy?

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Yes. That is the normal starting point. The goal is not to wait for a perfect environment. It is to find one workflow where the mess can be understood, bounded, and improved without disrupting the business.

Do you work with existing tools and legacy software?

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Yes. Most engagements work with the systems already in place: internal tools, ticketing platforms, docs, spreadsheets, product surfaces, and the awkward handoffs between them.

Can we start with one workflow?

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Yes. That is the preferred path. One painful, owned, measurable workflow gives you a practical first win and a better basis for deciding what to scale next.

Do you help with implementation, not just advice?

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Yes. Resynapse is hands-on. Depending on the engagement, that can include workflow mapping, architecture, knowledge structuring, integration planning, pilot design, implementation support, and rollout guidance.

How do you handle rollout and change management?

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By treating rollout as part of the delivery. The people doing the work need clear boundaries, exception paths, fallback options, and enough involvement in the pilot to trust what is being shipped.

What if our knowledge is undocumented?

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That is common. We pull knowledge from operators, documents, tickets, chat history, and the real decisions made inside the workflow. The goal is not a giant documentation exercise. It is usable operational memory.

Do you replace internal teams?

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No. The goal is to strengthen internal teams and help them move with more confidence. You work directly with Jovi as a senior implementation partner, not with a layered consulting team.

What does a first engagement usually look like?

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Usually an Agent Readiness Audit or a Workflow Pilot Sprint. We pick one workflow, map the current reality, identify the blockers, define success, and build the right next step from there.

Is this only for enterprises?

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No. The best fit is any software-enabled business with meaningful operational complexity. Mid-market, enterprise, and founder-led teams can all be a fit if the workflow pain is real and there is an owner who wants to fix it.

Start with one workflow that matters

If AI is already on the agenda but you do not want another vague pilot, start with a painful workflow, a clear owner, and a senior partner who can help you ship something useful.

Good fit: CTOs, VP Engineering, operations leaders, founders, and staff+ technical owners dealing with real operational complexity.
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